Your trust is our greatest responsibility. This document transparently explains how JanjiSlot collects, uses, stores, and protects the personal information of every Malaysian player.
All your personal data and financial transactions on JanjiSlot are protected with banking-grade 256-bit SSL encryption. Your data cannot be read by any unauthorised third party.
You have the full right to access, amend, or request deletion of your personal data from JanjiSlot's systems at any time through our support team.
JanjiSlot never sells, rents, or trades members' personal data to any third party for commercial purposes. Your data is used solely to improve the services we provide to you.
Your payment details — whether Touch 'n Go, GrabPay, DuitNow, or FPX Maybank2u — are not stored on JanjiSlot servers. All processing is handled directly through secure payment gateways.
The JanjiSlot Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully protected under local legislation.
You may opt out of marketing communications from JanjiSlot at any time by contacting customer support or using the unsubscribe link in our emails.
By using the platform JanjiSlot, you agree to the data collection and usage practices described in this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, please discontinue use of our platform.
JanjiSlot ("we", "our platform") respects the privacy of every user and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how it is used, how we protect it, and what rights you have as a user.
As an online gambling platform operating for the Malaysian market, JanjiSlot operates in accordance with the Personal Data Protection Act 2010 (Malaysia PDPA) and applicable international data security standards. We take every aspect of data protection seriously — not merely because the law requires it, but because we believe your trust is the most valuable thing we must uphold.
This Privacy Policy applies to all users who register, browse, or use any service on the JanjiSlot Platform, including the website, mobile application (if available), and all our official communication channels. It does not apply to third-party websites or platforms that may be linked from our platform.
JanjiSlot only collect information that is strictly necessary to provide you with a safe, fair, and responsible service. Below are the categories of information we collect:
| Category | Information Type |
|---|---|
| Identity Information | Full name, identity card number (MyKad), date of birth, gender |
| Contact Information | Email address, phone number, Malaysian mailing address |
| Account Information | Username, password (stored in encrypted form), account preferences |
| Financial Information | Payment methods (TNG, GrabPay, DuitNow, etc.), MYR transaction history, deposit and withdrawal records |
| Gaming Data | Betting history, games played, win and loss records |
| Technical Data | IP address, device type, web browser, operating system, access log data |
| Behavioural Data | Pages visited, session duration, clicks, and in-platform interactions |
JanjiSlot does not collect sensitive data such as health information, political views, or religious beliefs. Identity document copies are only requested for mandatory identity verification (KYC) purposes and are deleted once the process is complete.
The data we collect is gathered through transparent channels. We do not collect your data without your knowledge:
Information you provide when voluntarily registering a JanjiSlot account — including your name, email, phone number, date of birth, and any other required details.
Data is generated automatically as you play slots, live baccarat, or place bets on EPL and Malaysia Super League matches — including game preferences, bet amounts in RM, and winning records.
Details related to deposits and withdrawals made via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks are recorded for financial record-keeping and fraud prevention purposes.
Live chat conversations, support emails, and complaints submitted to the JanjiSlot team are recorded for the purposes of issue resolution and service improvement.
Cookies and similar technologies are used to store session preferences, analyse usage patterns, and deliver relevant content. You can manage your cookie settings through your web browser.
JanjiSlot use the data collected for legitimate purposes limited strictly to what is necessary for platform operations. We will not use your data for any other purpose without first obtaining your consent.
JanjiSlot does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, in certain limited circumstances, data may be shared with the parties listed below:
| Recipient Parties | Purpose of Sharing | Protection Level |
|---|---|---|
| Payment Providers | Processing deposits & withdrawals (TNG, GrabPay, FPX, etc.) | Strict data protection agreements |
| Game Providers | Game delivery (Evolution, Pragmatic Play, etc.) | NDA agreements & licence compliance |
| KYC Services | Member identity verification | Data deleted after verification |
| Malaysian Authorities | Legal obligations & court orders | Only when required by law |
| Audit Services | Independent security & RNG audits | Anonymised data used |
All third parties that receive data from JanjiSlot are bound by strict confidentiality agreements and may only use that data for the purposes specified in those agreements. We do not permit any third party to use your data for their own marketing purposes.
JanjiSlot continuously invest in security infrastructure to ensure your data remains protected against both internal and external threats. The key security measures we have in place include:
While JanjiSlot takes every reasonable step to protect your data, security also depends on your own actions. Keep your password strong and unique, never share your login credentials, and enable the 2FA we provide. Report to us immediately if you suspect any unauthorised activity on your account.
JanjiSlot only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.
| Data Type | Retention Period |
|---|---|
| Active Account Data | Throughout the active account period + 7 years after closure |
| Financial Transaction Records | 7 years (Malaysian tax & audit obligations) |
| Support Communication Logs | 3 years from the date of communication |
| Session Data & Access Logs | 90 days |
| KYC Documents (IC copy) | Deleted within 30 days of successful verification |
| Non-Essential Cookie Data | Up to 12 months or until cleared by the user |
Once the retention period expires, data will be securely deleted from all our systems using methods that meet established security standards. Data required for legal compliance will be retained in an encrypted format with restricted access.
JanjiSlot uses cookies and similar technologies to ensure the platform runs smoothly and to provide you with a better experience. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.
Under Malaysia's PDPA and our JanjiSlot, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:
Request a copy of all personal data we hold about you within 21 business days.
Request correction of any inaccurate or incomplete personal data held in our records.
Request deletion of your data when it is no longer needed, subject to legal obligations.
Object to the processing of your data for direct marketing or other non-essential purposes.
Request your data in a structured, machine-readable format for transfer to another platform.
Request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the above rights, submit a written request to support@janjislot.ws with the subject line "Data Rights Request — [your full name]". We will respond within 21 business days.
JanjiSlot is a platform intended EXCLUSIVELY for individuals aged 18 and above. We do not knowingly collect, process, or store personal information from minors.
If you believe someone under the age of 18 has registered for or is using the JanjiSlot platform, please contact us immediately at support@janjislot.ws. We will investigate and ensure the account is closed and all associated data is deleted without delay.
JanjiSlot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
For significant changes, we will notify you via your registered email or a prominent notice on the platform at least 14 days before the changes take effect. Continued use of the platform after such notice constitutes your acceptance of the updated policy. The "Updated" date at the top of this document will reflect the latest version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how JanjiSlot handling your personal data, please contact us through any of the following channels:
For more information about your rights under Malaysia's PDPA, you may contact the Department of Personal Data Protection Malaysia (JPDP). For general questions about our platform, visit the JanjiSlot FAQs.
We understand that trust must be earned, not assumed. With over 500,000 Malaysian players who have placed their trust in JanjiSlot, we remain fully committed to ensuring every aspect of your experience — including data security — meets the highest standards in the industry.
Deposit via TNG · GrabPay · DuitNow · FPX | 256-bit SSL Encryption | PDPA Compliant | 18+